CUSTOMER SERVICE SUPERVISOR (LOCATION: OAKLAND AIRPORT, CA Description: Responsible for coaching customer service crewmembers in the check-in, boarding process, and/or loading and unloading of customer luggage. Minimum Qualifications: * 3-5 years customer service/sales experience * Able to demonstrate a Passion for taking Care of customers with Integrity while having Fun and doing it all Safely. * Willing to think outside the box to find a way to say "YES" to the customer * At least 18 years of age * Legally authorized to work in the USA * Able to work under pressure in a team environment * Must be able to lift 75lbs (above the wing) 100lbs (below the wing) * Familiar with windows (customer service) * Neat and professional appearance * Training will be paid * Need to pass a 10 year background check and a drug test Experience: 3-5 years customer service/sales experience. Skills: Ability to read, write, and speak English coupled with effective communication skills. Computer literate/typing experience. Bilingual a plus. Education: High School Diploma or GED.