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"Cabdrivers at KCI want relief"


 

Thursday, January 10, 2008

 

Cabdrivers at KCI want relief

By RICK ALM

The Kansas City (MO) Star                  

 

Taxi drivers can wait for hours at Kansas City International Airport to be dispatched for a fare. They are pressuring the city to find new ways to shorten their wait times and control other companies they say are poaching their customers.

Taxi drivers can wait for hours at Kansas City International

Airport to be dispatched for a fare. They are pressuring the

city to find new ways to shorten their wait times and control

other companies they say are poaching their customers.

Kansas City’s taxicab industry is at war with itself, again.

This time the fight is over how to divvy up the estimated 125,000 fares a year picked up at Kansas City International Airport.

The dispute pits the rapidly expanding SuperShuttle service, which claims to transport around 250,000 air passengers a year, against mostly small cab companies and independent drivers who often get by on two or three airport fares a day.

Councilman Ed Ford said the latest proposals could be debated before the end of the month.

The options range from returning to traditional cab queue lines in front of each terminal to granting exclusive cab service at KCI to the highest bidder.

After months of private meetings with industry representatives, Gary Majors, the city’s director of regulated industries, is recommending a middle course: redesign and relocate to more visible locations the free airport taxi phones that summon a cab within 60 seconds from nearby staging areas. Currently, phones with small signs are on the walls of terminal entry vestibules.

According to a report by Majors’ office, airport cabdrivers complain bitterly that arriving air passengers are snatched up by competitors long before they see a taxi phone.

Taxi operators said arriving passengers were routinely recruited by SuperShuttle employees stationed at exclusive airport franchise booths inside each terminal, or unlawfully wooed by limousine and town car drivers.

“The taxi industry has been thrown to the back of the pack,” said Craig Bates, a spokesman for the Checker and City cab companies, the city’s second-largest fleet, with 125 vehicles.

“The small shuttles are operating like taxicabs,” said Bates, and “illegal soliciting is happening” by town car competitors and others who are supposed to transport only passengers with reservations.

When arriving air passengers exit the terminal, Bates said, they expect to see a cab queue like at most city airports.

But Majors said KCI was unlike most other airports because arriving and departing passengers and traffic all converged at the same terminal doors, creating congestion that would only be worse with lines of cabs at the curb.

Majors noted that waiting cabs also posed problems for airport police who must enforce Homeland Security rules restricting airport traffic and parking near terminals.

That argument doesn’t wash with Bates and others who want the cab queues back.

“It’s OK with Homeland Security if shuttle and town car drivers park and walk away from their cars?” he asked, asserting that airport officers often looked the other way when those drivers left vehicles at the curb in search of fares.

No matter how the issue is decided, Majors said, cabbies’ fare-stealing complaints are valid, and city enforcement efforts against cheating limo and town car drivers will be stepped up.

Ford, chairman of the council’s Transportation and Infrastructure Committee, is undecided on the next step.

He said that the city shouldn’t make any change that would dramatically reduce the number of cabs available to work the airport. “If you overdo it, you don’t have the cabs there when you need them when the big conventions come to town.”

At the same time, Ford said, “It’s always struck me as silly for cabdrivers to wait for hours for a fare rather than hustling in the city.”

Majors’ report confirmed that drivers often waited as long as six hours for their turn to pick up a fare.

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