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November 7, 2003
Not-So-Jolly Lines
TSA Already Warning Travelers of Long Waits at Airports; Why?
There are surprises in life, but two of them
are not Thanksgiving and Christmas. They come at the same time every year.
And it's no surprise that Americans travel en masse over those holidays,
the Sunday after Thanksgiving said to be the year's busiest travel day.
The Transportation Security Administration knows those holidays are
coming, but it would be comforting to know that the TSA is taking positive
measures to do something about it other than warn people to show up even
earlier at the airport.
Once TSA had a goal of passengers waiting no more than 10 minutes to
pass through its security screening. However, TSA officials are preparing
to tell passengers arrive at the airport an hour and a half before flight
time. The authority that runs the two major airports in Washington, D.C.,
says two hours is more like it.
And even though Americans are generous gift givers over the holidays,
woe to the passenger who arrives at security with the gifts already
wrapped.
To be fair to TSA, Congress, which insisted on government-hired and
government-paid screeners, is now complaining about the cost and demanding
cuts in TSA's workforce. And the agency's task isn't made easier by jokers
who smuggle things like box cutters aboard aircraft just to show it can be
done, forgetting that TSA's objective is not to stop contraband but to
stop hijackings — which it has done.
But enough of sympathy for TSA. The traveling public has problems, too,
and these take precedence.
Rather than just hope to struggle through the holidays without angering
too many people, TSA should try to show that the screening process can be
conducted, in Sen. John McCain's words, with "predictability and dignity,"
and that true security doesn't involve hassling grandmothers and infants
and ordering passengers to remove their belts and shoes.
The headlines on stories about the agency's appearance before Congress
tended to run like this: "Holiday Travelers Should Plan on Long Lines, TSA
Says." That's so government. The wording ought to be more like this: "TSA
Should Plan on Holiday Travelers So There Are No Long Lines."
As we said, it's not like the holidays are a surprise. |